Focused, flexible, and fully bespoke: The Pyndar approach to facilities management

Selecting the right facilities management (FM) provider is a critical decision for any business.

The right FM partner can transform the workplace experience. From increasing staff productivity to supporting sustainability goals, they play a key role in delivering the strategic objectives of an organisation.

At Pyndar, we create environments where businesses can thrive, grow, and focus on their own goals with the assurance that their FM needs are in expert hands.

This article outlines how the Pyndar approach to FM – focused, flexible, and fully bespoke – translates into practical solutions which ensure the smooth operation of a workplace, allowing you to focus on your core business objectives.

A focused approach: Taking ownership of your FM needs

We prioritise your workplace so you can prioritise your business, work, and clients.

By taking complete responsibility and ownership of FM, we give you more time to focus on your core business, your people, and your ultimate goals.

Christopher Eames, Founder and Managing Director at Pyndar, explains: “We understand exactly what our responsibilities are, from routine tasks to broader workplace support. By maintaining a precise focus on these, we ensure that every aspect of our service is delivered to a consistently high standard.”

“When we get this right day after day, our clients can focus on their priorities, confident that everything under our remit is being managed effectively. Accountability is central to our approach – we take full ownership of results.”

Adapting to change: A flexible facilities management approach

As workplace needs evolve, so too must the FM services that support them.

Our teams are trained to anticipate changes in your business environment and adapt our services accordingly, ensuring that your workplace remains optimal as conditions shift.

Christopher notes: “Flexibility has been crucial in responding to changing workplace dynamics, particularly following the pandemic. Initially, the focus was on creating safer workplaces while remote working dominated.”

“Now, with more staff returning, offices are being used differently. We see more collaborative work, meeting rooms being used by pairs or project teams, and a rise in informal client interactions such as networking events, drinks receptions, and speaker sessions. Our approach adapts in real time to these shifts, ensuring our clients’ workplaces support their current ways of working.”

Tailored solutions: Delivering fully bespoke FM services

The Pyndar approach is fully bespoke: we take the time to gain a thorough understanding of your corporate culture, operational priorities, and long-term objectives.

Armed with this knowledge, we craft a facilities management solution which works around your business, supporting both day-to-day needs and broader goals.

Christopher describes the process: “We dedicate time to listening to our clients, understanding their concerns, workplace patterns, operational challenges, and strategic ambitions. This depth of engagement allows us to develop a facilities management plan that is uniquely suited to their needs, rather than applying a standardised solution.”

“Every client is different, so every FM strategy must be shaped accordingly.”

Creating partnership: Building purposeful client relationships

We are committed to creating long-lasting, satisfying partnerships with our clients by delivering exceptional facilities management that supports your own focus and purpose.

Christopher highlights client feedback: “Many of our clients have been with us for over five years, which speaks volumes about the trust they place in us.”

“Consistency, quality of service, reliability, professionalism and clear, responsive communication are the aspects they value most. These principles underpin everything we do.”

Consistency and excellence: How we train and align our teams

Our commitment to delivering focused, flexible, and bespoke services extends to every member of our team.

Christopher explains how this is achieved: “We combine clear guiding principles with targeted training and continuous professional development. Our core values, such as ‘Think client first’ and ‘Be a problem-solver’, ensure that our teams act in our clients’ best interests and proactively address any challenges.”

“Ongoing training keeps our staff aligned with evolving workplace needs, equipping them to deliver the best possible service.”

Pyndar: Your trusted partner for a successful workplace

Pyndar offers a comprehensive FM partnership that enables businesses to focus on what matters most: their people, their clients, and their goals.

Whether you are a sector leader or a growing SME, our fully bespoke services ensure that your workplace remains efficient, compliant, and conducive to success.

With Pyndar, you can trust that your workplace will always be safe, healthy, and operating at its best.

From day-to-day maintenance to emergency responses, our high standards are upheld every day of the year, ensuring that your business remains on track and poised for success.

To find out more about our approach and how we can help you, call 020 3488 1280, e-mail transform@pyndar.uk or visit our contact page.